FAQs

Helpful answers to get you on your way.

Membership

Accessing your account

You can login to your account at suppo.co/members/login. If you need to reset your password you can do that by visting the login page and by clicking the forgot password link below the green login button.

Membership Renewal

If your membership expires you can always renew by logging in a visiting the signup page. All your information, templates and your template url are saved and will be avaliable to you again.

If your membership expires you will not be able to make any changes to your template and your template will be offline when you don't have an active membership. If you choose to renew your template will automatically be active again.

Payment History

You can view your payment history at anytime by visiting suppo.co/members/member/payment-history

Edit Profile

You can view your and edit your personal details and password by visiting suppo.co/members/profile

Pricing & Subscriptions

Pricing

Currently we have 2 plans avaliable on Suppo. We have the Basic Plan and the Pro Plan.

With the Pro Plan the cost of membership is $24/mo new members will get a 14 day free trial, upon signup you will setup a recurring payment via paypal for $0 for the first month and $24 for every month there after.

With the Basic Plan the cost of membership is $14/mo new members will get a 14 day free trial, upon signup you will setup a recurring payment via paypal for $0 for the first month and $14 for every month there after.

Recurring Subscriptions

Upon signup you will create a recurring payment via Paypal, this recurring payment will be charged from your paypal account every month with no action form the user.

Upgrade your Subscription

If you have a Basic plan and wish to upgrade to the Pro plan you can do so at anytime by visting the Signup page you may need to cancel your existing Basic plan, you can do this by visting your payments page at suppo.co/members/payment-history.

Cancelling your Subscription

You can cancel your subscription at anytime by visting your payments page at suppo.co/members/payment-history.

Get in touch

Say hello...

If you want to reach out a say hello, ask us a question, provide feedback we would love to hear from you. You can get in touch via Twitter, our contact form or drop us an email at hello@suppo.co

Press

Press Kit Assets

If you want to write an article or feature us on your website we've created some assets you can use, please visit suppo.co/press/